Your Privacy is the Standard: How We Protect Your Data
At BrightMaidSolutions, we believe that booking a cleaner should be simple and secure. This policy outlines exactly how we handle your personal information—from your first estimate to your sparkling clean home. No hidden clauses, just transparent protection.
The Bright Standard of Data Privacy
We treat your personal data with the same care we bring to your home. When you book a service with BrightMaidSolutions, we collect only the essentials: your name, contact details, and property information required to deliver a precise, reliable clean. This data is strictly used for scheduling, communication, and improving your service experience.
We do not sell your data. We do not share your information with third-party marketers. Your details are stored on secure, access-controlled servers and are retained only as long as necessary to fulfill our service obligations and comply with local business regulations. If you opt-in to our newsletter, you can unsubscribe at any time with a single click.
Last Updated: October 2026 • Manila, Philippines
Secure Storage
Encrypted at Rest
SSL Encryption
256-bit Secure
Limited Collection
Only What We Need
What We Collect
Information We Gather & Why
1. Contact Details
Your name, phone number, email address, and property address. We need this to schedule your booking, send confirmation details, and ensure our cleaning teams arrive at the correct location. Without this, we cannot book your service.
2. Property & Service Preferences
Details about your home or office (size, number of rooms), preferred service type (e.g., Deep Clean), and any special instructions (allergies, pets). This ensures the team arrives prepared with the right equipment and eco-friendly supplies for your specific needs.
3. Communication Records
Notes from calls, emails, or WhatsApp messages. We keep a record of our conversations to provide consistent service and resolve any issues quickly, ensuring every visit meets the Bright Standard.
"We only ask for what's necessary to deliver an exceptional clean. Your privacy is our priority."
Data Sharing & Third Parties
Transparency is non-negotiable. BrightMaidSolutions does not sell, rent, or trade your personal information to any third-party marketers. Your data is shared only under strict, necessary circumstances:
- Service Fulfillment: We share your address and booking details with the assigned cleaning team lead so they can complete the service.
- Legal Obligations: We may disclose information if required by law, regulation, or valid legal process.
- Payment Processing: If applicable, payment gateways receive only the transaction data required to process your payment.
We never sell your info.
At rest & in transit.
Your Rights & How to Exercise Them
You have control over your personal data. We provide clear options to manage your information.
Access & Portability
Request a copy of the personal data we hold about you.
Correction
Update inaccurate or incomplete information.
Deletion
Ask us to delete your data when it's no longer needed.
Opt-Out
Unsubscribe from marketing emails anytime.
Questions About Your Privacy?
Our team is here to clarify any details regarding your data.